Withdrawal & Returns

Withdrawal 1

Note: The offer of this online shop is aimed exclusively at entrepreneurs according to §14 BGB.In principle, signotec GmbH does not sell to consumers in accordance with §13 BGB! As a result, there is no right of cancellation after the purchase, according to §355 BGB. You therefore have no right to withdraw from the purchase contract within 14 days without giving reasons. The indication of the tax identification number (VAT-ID) is absolutely necessary for the order processing for deliveries in EU member states.

REFUND FEES FOR RETURNS


Already purchased products can however be returned. Returns, checking and tests are high costs, which is why we can only reimburse a part of the purchase price according to the following table. The amount of the refund depends on the date of the return and the date of the invoice. A withdrawal of the goods to the following amounts is only possible, inasmuch the device is returned in a faultless and functional state. If the returned products show defects, damage, rough usage, or missing accessories, the repair charges and/or list prices of the accessories are deducted from the reimbursement amount. The shipping costs are not refunded.

Please keep the shipping carton and the product carton carefully for possible return shipping. We ask for your understanding that we have to deduct damaged, described or pasted product boxes from the credit note.

Note: Already delivered license keys are completely excluded from exchange and return.

  0-30 days 31 - 60 days 61 - 120 days 121-200 days
Refund 90 % 80 % 50 % 30 %





 


RETURN ADDRESS


You would like to return one or more items?

Please send back your returns incl. note to the following address:​

signotec GmbH
Receiving Department
Schützenweg 1 b
DE-31637 Rodewald
GERMANY