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Before you can look around, we would like to explicitly point out that the offer of this online shop is aimed exclusively at business customers ("entrepreneurs" according to §14 BGB as well as legal persons or special funds under public law). Signotec GmbH does not sell to consumers (natural persons) in accordance with §13 BGB! As a result, there is no right of revocation after the purchase, in accordance with §355 BGB. Thus you have NO right to withdraw from the purchase contract within 14 days without giving a reason. The indication of the tax identification number (VAT-ID) is absolutely necessary for the order processing for deliveries in EU member states.

Thank you for your understanding!

Software maintenance icon
Software maintenance
Software maintenance icon

Software maintenance

Product No.:
21501
Shipping time:
upon request upon request
Price on request
Description
Software maintenance (AMS*) is an annual software maintenance and support subscription. The costs correspond to 22,5 % of the license costs, but a total of at least 69.00 € per year. The minimum term is 2 years. The contract is automatically renewed for 1 further year if it is not terminated with a notice period of 4 weeks before the end of the contract.

Please note that without software maintenance no free software updates are possible and support is only available via the paid hotline or by email. In addition, signotec does not provide any old software versions and licenses, so you are responsible for archiving your installation and license files yourself.

Only with software maintenance you have the best possible flexibility in handling your licenses!
​

What's Included

New Product Version Releases
Owners of an AMS are entitled to all minor and major product version releases. Typically, signotec releases anywhere from 1 to 2 major product releases as well as a few minor updates each year.

Priority Technical Support
If the product you licensed does not function according to the product's documentation or you experience any issues, our technical support team will be able to help you on a priority basis. Provided that the issue can be reproduced as an error in the product, signotec will work towards a fix and you will be able to receive the fix as part of the next product update. In many cases, signotec may also provide you with a workaround that you can apply prior to the update.

 

*Annual Maintenance Subscription. The AMS is an annual software maintenance and support subscription.

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